Your professional development
My trainings bring together between 8 and 150 people and are an opportunity to exchange on the topics that concern you under the watchful eye of a professional facilitator.
Time management and priorities (GTP)
-
- The balance, the description of tasks and time management (GTP part I)
- Delegation and Collaborative Work (GTP Part II)
Leadership
-
- Are you an exceptional leader?
- Strategic alignment
- Three unique and only the leader roles
- Short term – Delegation time management: the antithesis of micromanagement
- Lazy Management (inspired by lazy gardener – All About Easy Gardening by Larry Hodgson)
Human resources (GHR) management
-
- Emotional intelligence
- Managing psychological distress in the workplace
- Motivate and mobilize members of work teams
- Mediation and conflict management
Customer service (retail, industrial, products, services)
-
- The ABC's of the sale
- Problem solving in a relationship with a client angry or dissatisfied